Phone fileds still needed even if it is optional

  • Resolved tigerclick

    (@tigerclick)


    8 months, 2 weeks ago

    Hi all,
    I need some help with the bill form please. The phone number is optional and I still need to enter a mobile phone number to validate the command.

    • This topic was modified 8 months, 2 weeks ago by tigerclick.

    The page I need help with: [log in to see the link]

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  • Hi,

    This error is probably a conflict between plugins, so it would also be helpful if you could run a plugin conflict test to find out which plugin or theme might be conflicting with Fluid Checkout.

    Basically, you temporarily deactivate all plugins except for WooCommerce and Fluid Checkout, then re-activate each plugin one by one until you find one that causes the issue. Ideally this should be done in a test/staging copy of your website. You can find more specific instructions in the article below from WooCommerce:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Best,
    Alan.

    Thread Starter tigerclick

    (@tigerclick)

    Hi Alan,
    I hope you are doing well.
    Yes, I think the issue was due to the additional plugin Checkout Field Editor for WooCommerce, which was causing a conflict. I renamed the bill-form.php file, and the phone field became operational again. I proceeded to conduct about 20 tests on different browsers and mobile devices, and everything seems to be working fine now.

    Thank you for your response, Alan.
    Regards,
    Tiger Click

Viewing 2 replies - 1 through 2 (of 2 total)
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