• Resolved TheBusinessCat

    (@thebusinesscat)


    Hi there,

    I am using the Oxygen builder with CartFlows, and want to find out if there is a way to personalize the upsell page with the first name of the buyer? I know there are personalization shortcodes you can use with CartFlows, but they do not work in the Oxygen text editors.

    Also, I want to find out why, when I test the flow I sometimes get the following error message on the upsell page:

    “Your session is expired”.

    Do I need to clear my cache after testing?

    Thank you,

    Ryan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @thebusinesscat

    Thank you for choosing CartFlows and writing in!

    Yes, we have personalization shortcodes. Please refer to the following article to learn how to use them:

    Introducing Personalization Shortcodes in CartFlows!

    Regarding the session expired message, I think that’s because you’ve directly opened the upsell/downsell steps.

    For full information, you can refer to the related article on our knowledge base:

    How to Resolve “Session Expired” Error message?

    Hope this helps.

    Let us know if we could be of any further assistance.

    Thread Starter TheBusinessCat

    (@thebusinesscat)

    Hi,

    Thanks very much for the response.

    It looks like I have managed to resolve the shortcodes issue.

    Thanks for the link regarding the “session expired” message.

    Regards,

    Ryan

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @thebusinesscat

    Thank you for getting back to us and confirming.

    If you are satisfied with the support and the plugin, can you share your feedback and a review for the plugin?
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    You can provide a review by clicking here.
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    Feel free to get in touch in case you have more questions or need more assistance.
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    Have a great day ahead.

Viewing 3 replies - 1 through 3 (of 3 total)
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