Personalization does not work

  • I’ve been using Themify Base for some time now (at least 6 months) and now (after the last theme update) I can’t customize ANYTHING AT ALL. When I try, the options appears like this:

    https://teacherrenatagazola.com.br/wp-content/uploads/2015/02/themify-fail.jpg

    I tried deleting the theme and adding it again – didn’t work
    I tried deactivating the theme and then reactivating it again – didn’t work
    I tried other computer – didn’t work
    I turned off adblock and macafee – didn’t work

    If you have any idea at all, please let me know

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