Personal data processing by Elementor

Hi @sandraboulin,

Thank you for contacting Elementor.

As mentioned in our privacy policy, we collect some data related to the use of the Elementor software.

We collect the email of the website admin that uses our software, as well as some of the following, depending on your specific use: the IP address of said server, the license key, and the following information: Server software & version, MySQL version, PHP settings & version, WordPress version, WordPress debug mode, WordPress memory limit, WordPress max upload size, WordPress settings (permalink structure, multisite, language, theme, plugins), Site URL, number of custom templates saved to Library, number of posts using Elementor, and number of widgets used.

Other than that, we don’t really collect any data you may use or have in your site, all responsibility for data you process on your website is your own.

For more info:https://elementor.com/about/privacy/

Let me know if you have any questions.

Kind Regards,

Dear Elementor Team,

Many thanks for your reply. Is my conclusion correct that you only collect the personal data of the website on which your plugins are installed. But you do not collect any personal data of the end users of those websites (e.g. random visitors and account holders of the website on which your plugins are installed)?

Best regards,

Hi there,

Like my colleague mention, We gather the email address of the website administrator who uses our software, along with certain additional information based on your specific usage. This may include the server’s IP address, the license key, and the following details: server software and version, MySQL version, PHP settings and version, WordPress version, WordPress debug mode, WordPress memory limit, WordPress max upload size, WordPress settings (permalink structure, multisite, language, theme, plugins), site URL, number of custom templates saved to the library, number of posts using Elementor, and the number of widgets used.

Beyond this, we do not collect any other data from your site, all responsibility for data you process on your website is your own.

For more information, please visit our Privacy Policy.

If you have any questions, feel free to let me know.

• This reply was modified 6 months, 1 week ago by Milos.
• This reply was modified 6 months, 1 week ago by Milos.

Dear Milos,

Many thanks for listing the information gathered. Still, I’d appreciate if you could confirm whether my understanding in the previous message is correct or not: “you do not collect any personal data of the?end users?of those websites (e.g. random visitors and account holders of the website on which your plugins are installed)” – is this correct? If you could complement your previous explanation by a “yes” or “no” confirmation, it would help a lot.

Many thanks in advance!

Hello,

You can read all the answers about how we handle personal data in the following articles: 

• Elementor Trust Center
• Terms And Conditions | Elementor.com
• Privacy Policy | Elementor.com
• Share Usage Data ? Elementor
• Cookie Policy | Elementor

If you have further questions about the use of data in our Services, please send an email to [email protected].

I appreciate your understanding.

We are wishing you a pleasant day ahead.

Kind Regards,

• This reply was modified 6 months ago by Joel.