Personal data collection – request clarification

  • Resolved 59petals

    (@59petals)


    2 years, 10 months ago

    Hi. Could you clarify if your plugin collects my website users’ personal data – what data/where is it stored, if so. Does your plugin share personal data with third parties? Looking through your readme.txt for your plugin I can see information which I believe is applicable to myself as your plugin/website user – can you please clarify what happens for my website users who will download my files via your plugin. Do you have a published privacy policy for this plugin to which you can provide a link?

    I’m working on my site’s privacy policy and needed to clarify these. Kind regards.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author BWPS Team

    (@buildwps)

    Hi @59petals,

    Thanks for reaching out to us.

    Just to clarify, we might collect records of visitors to your site, e.g. usernames, location information, computers, or mobile devices.

    We use the collected data to provide information, services, or products you purchased, e.g. reporting on who accessed and downloaded your protected files.

    We are a business located in Singapore, so all collected data is stored in Singapore. However, the data we collect may be routed or transferred internationally by us or by our business partners.

    But please don’t worry. Whenever we transfer the data, we always make sure that it remains secure and private as required by applicable law and our internal guidelines.

    And yes, we have a published Privacy Policy here:
    https://preventdirectaccess.com/privacy-policy/

    Does it make sense to you?

    You might also want to go to our live chat or drop us an email at hello(at)preventdirectaccess.com so that our team can support you faster.

    Plugin Author BWPS Team

    (@buildwps)

    Hi @59petals,

    Hope you’re doing well as usual.

    We’d like to clarify that our PDA plugin is designed to fully respect and protect personal information of its users.

    We do not collect any information from our visitors and users without their consent.

    Besides, no data is sent/shared to 3rd-parties or stored outside your WordPress database.

    Hope it’s clearer.

    Elena

    Thread Starter 59petals

    (@59petals)

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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