Persistent Update Notification Panel in Version 8.9.3

Same here.

I maintain 2 woocommerce sites. With one I keep getting the message about updating, with the other webshop I don’t. Both are updated to woocommerce 8.9.3

@carolm29 On both site I did’t find any Fatal Error log

• This reply was modified 5 months, 2 weeks ago by Peter Leenders.

I have 5 sites that all had this issue of persistent notification “An important update is required for WooCommerce” regarding the update. For some unknown reason 3 of them stopped doing that, but the other 2 keep notifying about the update. I’ve tried updating all remaining plugins and clearing WP-Rocket cache, logged out/in but so far nothing helps.

Hey there, @escii and @studiomondiale ! Thanks for contacting us. I’m happy to help you.

Thanks for the detailed report!

I was not able to replicate this on my website.

Can you both please share the System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support, so we can take a look and try to find similarities between the sites that could be causing this?

If you can, please also share the Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.

Looking forward to your reply.

Have a wonderful day!

Sadly we can not provide any logs for this site.

Anyway here is a Workaround: find the wc_admin_notes table in the database, sort by ID, find the update message, set status to “actioned”.

Hi @escii,

Anyway here is a Workaround: find the wc_admin_notes table in the database, sort by ID, find the update message, set status to “actioned”

Thanks for getting back to us and sharing a workaround of the issue. Just to add on top of it, I highly recommend making a full site backup before proceeding with the mentioned steps.

We run full backups every two hour on the whole cluster storage which includes the databases..
but thanks ??

Anyway, it seems many ppl have issues with this notification, there are also other threads talking about this.. there must be something that prevents updating the wc_admin_notes?table with the latest patch in some circumstances, it always worked in the past, at least for our installations.

I’ll check if it persists when the next woocommerce update releases.
Cheers and thanks.

Hey, @escii!

Anyway, it seems many ppl have issues with this notification, there are also other threads talking about this.

Yes, we have a GitHub issue open on this and will fix it as soon as possible ??

I’ll check if it persists when the next woocommerce update releases.
Cheers and thanks.

All right, I’ll close this thread now, okay?

Please let us know if there’s anything else we can do to help or if you have any questions.

Have a wonderful day!

Hi @ everyone.

This is to inform you that this is being handled at the moment in this Pull: https://github.com/woocommerce/woocommerce/pull/48453.

Here’s also a quick code snippet to fix this particular incidence in the meantime:

add_action('plugins_loaded', function() {
	global $wpdb;

	$wpdb->query("update {$wpdb->prefix}wc_admin_notes set status='pending' where name='WC-order-attribution-update-June-2024'");
});

You can use a plugin like Code Snippets for this.

Cheers!
-OP