Permissions removed

  • Resolved d3sd3v

    (@d3sd3v)


    5 years, 11 months ago

    We’ve been using EMR for years without issues, but the most recent version appears to remove the permissions, resulting in 403 errors (Owner/Group is correct).

    I am using “Just replace the file”, in case that matters.

    • This topic was modified 5 years, 11 months ago by d3sd3v. Reason: Pressed submit too quickly
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hey @d3sd3v – thanks for your message and for using EMR ??
    I have some doubts that this has to do with EMR but rather with some changes in your hosting.
    Anyway, let’s rule that out: could you please downgrade EMR on your website and see if you can still replicate the issue noted?

    I’d appreciate your follow-up on this,
    Alex

    Thread Starter d3sd3v

    (@d3sd3v)

    Hi Alex,
    Happy to report that you’re right: I just did a test on our live server (I’ve been working on staging, which is where I found the permissions problem) and the most recent version of EMR works perfectly.
    I will talk to our hosting, since it’s clearly on their side.
    Thanks for the help!

    Plugin Author ShortPixel

    (@shortpixel)

    Thank you too for your follow-up, good to hear you’ve got it figured out!
    If you want to leave a review for our plugin here it would mean a lot to us! ??

    Best regards,
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)
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