Permissions problem trying to install a plugin (to import a backup of my blog)

  • I can’t go into too many details (I don’t have them), I was told a blog with outdated software got hacked, which prompted the company that owns the server that hosts my (and many other) blogs to reinstall the operating system.

    I have backups of everything, thankfully, and have the database recreated, latest version of wordpress installed, my database backup imported and everything. All I need to do is import my backup.xml file from my blog and I’m back in business.

    I find I have to download and install an importer for wordpress backups. Never done it before, but ok. I clicked the WordPress link to download it and I get this:

    Before you can upload your import file, you will need to fix the following error:
    Unable to create directory wp-content/uploads/2016/05.
    Is its parent directory writable by the server?

    What do I do? My wpcontent directory’s permissions are 775. What does it have to be? Why am I getting a permission problem when it should all be default? I’m not even sure if 777 would be correct (even though highly undesireable).

    Does something need to be changed with my account setup/permissions? I can do that, I just need to know what to do.

    Thanks much in advance!
    Spook

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  • Hi,

    in the wp-content folder you will find a folder name “uploads” (if not present then create it manually.

    All you have to do is give 777 permission recursively to the “uploads” folder and your problem will be solved.

    Thread Starter mrsspooky

    (@mrsspooky)

    Thanks!

    Ok, I did that, just made the “uploads” folder I manually created 777 and was able to get my backup xml file uploaded and imported. I changed it back to 775 then was able to download and install a different theme.

    Hopefully that will fix it permanently.

Viewing 2 replies - 1 through 2 (of 2 total)
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