• Resolved mxcalderon

    (@mxcalderon)


    Wordpress 5.7.2
    Wordfence 7.5.3
    EC2 linux instance as server

    So one day out of nowhere my site sends me an email from wordfence saying the firewall is deactivated. I checked on the wordfence menu and it is, and as I try to activate it, I can’t. It shows a pop-uo displaying error when trying to save. There also shows a bar at the top saying the wordfence firewall can’t be executed, and the configuration files are either corrupt or inaccesible for the web server, and I can trying rebuilding the config file entering some link. I entered some link, and there shows another error saying Wordfence can’t write in the ~/wp-content/wflogs/ files that WAF uses for storage. So I look for the Wordfence tool diagnostic to see if something else is going on and it shows 3 errors:
    1 Filesystem / checking if web server is able to read ~/wp-content/wflogs: file “attack-data.pgp” can’t be read, file “ips.php” can’t be read, and file “config.php” can’t be read
    2 Filesystem / checking if web server is able to write in ~/wp-content/wflogs : can’t write into files
    3 Connectivity / connecting to site : wp_remote_post() test back to this server failed. Response was: 503 service unavailable.

    I checked on .htaccess file to see Wordfence permissions. I get this code related to it:

    # Wordfence WAF
    <Files ".user.ini">
    <IfModule mod_authz_core.c>
    	Require all denied
    </IfModule>
    <IfModule !mod_authz_core.c>
    	Order deny,allow
    	Deny from all
    </IfModule>
    </Files>
    
    # END Wordfence WAF

    Now, I’m not sure if it should be like that as it seems to be denying access to files. I’m not a programmer nor a tech person, I’m just trying to build up my site from what I can learn through reading, so I would like some help to know why can’t I activate Wordfence firewall, why did it deactivate in the first place, and what can I do to activate it again and to keep Wordfence permissions right. Any ideas?

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  • Plugin Support wfphil

    (@wfphil)

    Hi @mxcalderon

    I would like to have a look at your Wordfence diagnostics report. Please go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and mxcalderon as the forum username please.

    Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

Viewing 1 replies (of 1 total)
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