Permissions Issue?

  • Resolved wappguru

    (@wappguru)


    7 years, 2 months ago

    Hi upon installing this plugin on my main site I get this message when trying to view stats:

    You do not have sufficient permissions to access this page.

    It works fine on another site I use?

    I also have google analytics and jetpack stats installed if that makes a difference, but the site that it works on has the same stats plugins as well.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mostafa Soufi

    (@mostafas1990)

    Hi,

    Please update to latest version and make sure you are the administration of the WordPress.

    To get capabilities, install the user-role-editor on your WordPress

    Thread Starter wappguru

    (@wappguru)

    Ah ok, I got it fixed thanks!

    Turns out if you are super admin + another non-admin rule via user role editor then it will go by your lowest role “weird”.

    Thanks for the help! Also, does it hurt loading/response times to have stats collection from jetpack, wp-stats, and google analytics all at the same time? I know it’s a bit redundant but mainly concerned about loading times.

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    Your welcome. We have a plan to improve stats and performance in the plugin in the next version.

    Regards

    Thread Starter wappguru

    (@wappguru)

    Cool, great plugin!

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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