Permissions error

  • Resolved GeekGal

    (@geekgal)


    11 months, 3 weeks ago

    I want to make the Flexbox feature of Elementor inactive and when I try I am given this error. I am logged in as super admin. why would this give permissions error? Thanks.

    Warning: Use of undefined constant SECURE_AUTH_COOKIE – assumed ‘SECURE_AUTH_COOKIE’ (this will throw an Error in a future version of PHP) in /home/customer/www/courz.co/public_html/wp-includes/pluggable.php on line 929

    Warning: Use of undefined constant LOGGED_IN_COOKIE – assumed ‘LOGGED_IN_COOKIE’ (this will throw an Error in a future version of PHP) in /home/customer/www/courz.co/public_html/wp-includes/pluggable.php on line 925

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/courz.co/public_html/wp-includes/pluggable.php:929) in /home/customer/www/courz.co/public_html/wp-admin/includes/misc.php on line 1431
    You need a higher level of permission.

    Sorry, you are not allowed to manage options for this site.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    Hello,
    ?
    Thank you for reaching out!

    he message “You need a higher level of permission” indicates that your current user account doesn’t have the necessary privileges to manage options for the site. Even though you’re logged in as a super admin, there could be various reasons for this error, such as a conflict with other plugins or a misconfiguration.

    To troubleshoot this, you can try the following steps:

    • Ensure that your user account is indeed a super admin by checking the “Super Admin” section in the Network Admin dashboard.
    • Temporarily deactivate other plugins to check if there’s a conflict causing the permission error.
    • Check if there are any restrictions set by other administrators or by security plugins.
    • Verify file and directory permissions on your server to ensure they’re set correctly.

    If you’re still unable to resolve the issue after following these steps, you might need to seek further assistance from Hosting support.

    Kind regards

    Thread Starter GeekGal

    (@geekgal)

    Thank you. I did deactivate all plugins and was able to get flexbox to inactive and then turn plugins back on. Not ideal as the error could pop up again at any time, but for this use case it worked. Thanks. Will check server settings next.

    Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    You are welcome! ??

    Feel free to open new topics in case of any further questions.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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