Permission Issues

  • Resolved jacobf26

    (@jacobf26)


    3 months, 1 week ago

    Hello. I am working on a website and the domain is unsecure, but paid up for another 3 years. I inherited the domain. Will someone please provide advice regarding the following error while attempting to generate an SSL certificate through WP Encryption v7.4.0 (I’m also open to different services, if you have suggestions):

    [16-08-2024 02:06:56] :
    No account found, attempting to create account.

    ERROR: Could not create key files due to file permission issues. Please check if folder permission is set to 0755.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor SSL HTTPS Support

    (@gwsharsha)

    @jacobf26 Hi,

    That error means plugin is unable to create keys/ directory within your WordPress directory. If you are on wordpress.com hosting, you don’t need to run SSL install & just need to enable Force HTTPS feature. If you are using different hosting, please contact your hosting support once and ask them to set permissions so that WordPress plugin can create new folder within WordPress directory.

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