Permission Issues

  • Resolved cebcreative

    (@cebcreative)


    7 years, 8 months ago

    Hi there,

    I have been experiencing a number of problems when using your plugin in recent weeks. I always use this plugin for all my sites and haven’t had these issues previously.

    It seems that the plugin causes permission issues, to the extent that it actually took down a live site I was working on this morning. All you get is a line at the top of the page saying: “A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again.”
    The only way I could fix it was to remove the plugin from the directory via FTP as I couldn’t access any of my site front or backend.

    Is there a conflict with the latest version of WordPress as this seems a very recent occurrence and has happened on two occasions now?

    Many thanks for your help,
    Charlotte

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hi Charlotte,

    Were you using a security plugin on your website? Let us know. ??

    Madalin

    (@madalin_themeisle)

    Hi @cebcreative,

    Can you please tell us if you still have this issue? If your issue was fixed, please mark this topic as resolved.

    Thread Starter cebcreative

    (@cebcreative)

    Hi Guys,

    Sorry for the delayed response. I had to remove the plugin in the end as just needed to get the site live.

    I do use Sucuri on my sites but have done so in the paste and used this plugin as well with no problems. I will try it out again next week on another install and see what happens.

    thanks,
    Charlotte

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Permission Issues’ is closed to new replies.