Permission Check Failure

Can you show screenshot of what you are seeing?

Sure! When I click on WP Sever Stats at the top of WP. I see this:

https://u.pcloud.link/publink/show?code=XZ5QmU0Z8JRo4SslbryKW3vv5s4YhYSxqND7

Hi, this seems like a cache issue. The nonce in the wp-admin is not getting verified. If you have any caching enabled please try purging it and try again.

I completely disabled page caching and it still fails.

This error comes from nonce not matching. Check if you have any server level caching enabled maybe that’s caching wp admin?

I contacted a tech at the hosting company and they say that the only server side caching is standard php opcache, which he thought would not affect the wp admin account. Is it possible we have some kind of permissions issue?

No, so when you click on that button that is showing you permission issue, it sends an ajax call with nonce attached to it which is part of the page HTML. The that nonce is verified at the server side. This is a security measure. But it seems the nonce check is failing. Can you try clearing the opcache?

Hi. I tried clearing the opcache and it didn’t help. Any further suggestions?

• This reply was modified 2 months, 1 week ago by webman69.

Unfortunately no. There is no way to bypass the security check. Also as I do not have access to your site I cannot see what’s going on. I would recommend deactivating and deleting the plugin which will delete all the cached data and then install it fresh. That’s the only way.