Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @michaelcfdunn – Please try our external Reset Tool plugin here: https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip

    To install and activate, go to Plugins > Add New … Upload Plugin
    To use, go to Tools > NextGEN Gallery Reset

    We do not offer specific support for the Reset Tool plugin as is but it can help in many circumstances, please let us know if it does.

    Thanks!

    – Cais.

    Thread Starter michaelcfdunn

    (@michaelcfdunn)

    Dear Cais,

    I did reset as instructed. But it doesn’t help with this situation. Anything else I can try?

    This incorrect URL path actually leads to another issue

    Generated incorrect path with extra “/-toronto”
    https://bkdp.alocus.com/home-renovation-image-gallery-toronto/gallery/-toronto/urban-retreat

    But the actual path to the album is actual without “/-toronto” as the above link yield no image found. And the actual album is here
    https://bkdp.alocus.com/home-renovation-image-gallery-toronto/gallery/urban-retreat

    Mike

    Plugin Contributor photocrati

    (@photocrati)

    @michaelcfdunn – Something appears to be affecting the path being generated by NextGEN Gallery, have you tried re-inserting the display now that you have run the reset option?

    Thanks!

    – Cais.

    Thread Starter michaelcfdunn

    (@michaelcfdunn)

    @photocrati

    Not sure what is re-insearting the display, please kindly elaborate.

    But I did create this code on my page after reset.

    [ngg_images source=”albums” container_ids=”6″ display_type=”photocrati-nextgen_basic_extended_album” gallery_display_type=”photocrati-nextgen_basic_thumbnails” galleries_per_page=”100″ enable_breadcrumbs=”1″ enable_descriptions=”0″ override_thumbnail_settings=”1″ thumbnail_width=”254″ thumbnail_height=”254″ thumbnail_crop=”1″ order_by=”sortorder” order_direction=”ASC” returns=”included” maximum_entity_count=”500″]

    – Mike

    Plugin Contributor photocrati

    (@photocrati)

    @michaelcfdunn – The generated shortcode you shared looks fine as far as I can tell (re-inserting a display would be basically removing that shortcode then re-starting the process with the Insert Gallery Window interface).

    Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

    Thread Starter michaelcfdunn

    (@michaelcfdunn)

    @photocrati

    Thanks I have reported the bug.

    Plugin Contributor photocrati

    (@photocrati)

    @michaelcfdunn – Thanks, let’s carry on the conversation in that report.

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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