Periodically Getting Error from 2FA Plugin

  • Resolved justin203

    (@justin203)


    2 years, 3 months ago

    We’ve been getting the following error on our site periodically with no discernible pattern as to when or why. It does not seem to affect the site functionality, but regardless, we want to make sure there’s nothing wrong.

    Below are the error details and site specs from the error email.

    We appreciate any help! Thanks!

    ___________________________________________________________________________

    WordPress version 6.0.1
    Active theme: the7dtchild (version 1.0.1)
    Current plugin: WP 2FA – Two-factor authentication for WordPress (version 2.2.1)
    PHP version 7.3.33

    Error Details
    =============
    An error of type E_ERROR was caused in line 315 of the file /…/wp-content/plugins/wp-2fa/includes/classes/Admin/Controllers/class-settings.php. Error message: Uncaught Exception: Non existing provider in /…/wp-content/plugins/wp-2fa/includes/classes/Admin/Controllers/class-settings.php:315
    Stack trace:
    #0 /…/wp-content/plugins/wp-2fa/includes/classes/Authenticator/class-login.php(682): WP2FA\Admin\Controllers\Settings::is_provider_enabled_for_role(‘editor’, ”)
    #1 /…/wp-includes/class-wp-hook.php(307): WP2FA\Authenticator\Login->login_form_validate_2fa(”)
    #2 /…/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #3 /…/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
    #4 /…/wp-login.php(518): do_action(‘login_form_vali…’)
    #5 {main}
    thrown

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor robertabela

    (@robert681)

    Hello @justin203

    Thank you for using our plugin. I am sorry to read about your issue.

    Just to confirm, so you are noticing these errors in the logs right? And the users / websites operations are not interrupted, correct?

    Looking forward to hearing from you.

    Thread Starter justin203

    (@justin203)

    I’m not seeing anything in the error log. We’ve just been getting the “Your Site is Experiencing a Technical Issue” emails from WordPress.

    Yes, the users/website operations don’t seem to be interrupted.

    Thanks!

    Plugin Contributor robertabela

    (@robert681)

    It’s very strange that the user session is not interrupted by such errors @justin203

    At the moment we are working on update 2.3.0 of the plugin and we should be releasing it next week. The next update includes a good number of improvement and other changes. Considering the number of changes, can you please update the plugin once we release it and then let us know if the issue persists?

    Thank you very much for your cooperation and patience.

    Thread Starter justin203

    (@justin203)

    Yes, I can try updating it when it’s ready.

    Thank you for you attention and assistance!

    Plugin Contributor robertabela

    (@robert681)

    You’re welcome @justin203 and please keep us posted. We should be releasing the update this Wednesday.

    Have a good day.

    Plugin Contributor robertabela

    (@robert681)

    Hello @justin203

    We have released update 2.3.0 of the plugin. Can you please install the latest update and let us know if the issue persists or not?

    Thank you for your patience and cooperation.

    Thread Starter justin203

    (@justin203)

    Thanks! I just updated to the latest version and will let you know if the issue persists.

    Plugin Contributor robertabela

    (@robert681)

    Thanks a lot for your cooperation @justin203

    Please keep us posted.

Viewing 8 replies - 1 through 8 (of 8 total)
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