Performance tools

Dear @chefspuntozero,

Thank you for the topic.

I have passed your case to our Development Team and they have checked it out.
They tested this case and noticed that everything works fine in this regard on our end.

Most presumably, there is an individual case that occurred to you.
So, please provide us with the link where the copy protection works so that we can check, understand what is the problem, and help you to solve it.

Looking forward to hearing from you.

Thank you.

Hello Jasmine,
thanks for your prompt reply.

I have actually reset all Asset CleanUp settings to start from scratch, but I don’t actually have issues with SCCP, I just wanted to know which script to put into the “exclude” setting in Asset CleanUp, so it won’t affect the right click blocking.

Did the team set up the whole thing or just install Asset CleanUp and test?

Dear @chefspuntozero,

Thank you for your reply.

I want to mention that JavaScript is being generated once via PHP and is being connected to each page.
You can’t exclude it as it is not an external JavaScript file.

As to the final question (connected to our Development Team), they have installed the Asset CleanUp plugin, enabled all the options, and checked/tested this case.
We have checked and noticed that the right-click option was normally working and there was no problem found in this regard.

Thank you.

Alright Jasmine,
thanks for clarification.

Might this be due to minification then?

Dear @chefspuntozero,

Thank you for your reply.

I have passed this case to our Development Team and they have double-checked it.
They have checked and noticed that there is no issue found in our plugin in this regard.

So, for now, please do troubleshooting on your own, to understand what is the reason for the problem you are currently experiencing.

Firstly, before making any changes, make a DB Backup for your safety (you can use Updraft Plus).
Then, uninstall the “Asset CleanUp” plugin and check this case again.

Here is a useful link to help you with troubleshooting:
https://ays-pro.com/blog/how-to-troubleshoot-your-wordpress-website

In case the problem will be solved after uninstalling the “Asset CleanUp” plugin, please get in touch with their Support Team so that they can help you to solve the problem.

Thank you.

Sure, I will try debugging this on my side.

But anyway, as said, I’ve reset Asset CleanUp settings and the right click was blocked again.
So there must be something in settings preventing it to work.

Thank you.

Dear @chefspuntozero,

Thank you for your response.

I want to mention, that, at the moment, we don’t have enough information for further investigation of your case.
So, please provide us with the link, where the copy protection works so that we can thoroughly check this case and understand the reason for the problem.

However, if this is confidential information for you and you don’t want to write it here, please contact us via this form for furhter discussion. Our customer care specialists are always ready to help you.

Looking forward to your reply.

Thank you.