Performance Impact: BetterDocs Plugin Loading Excessive JS Files

  • Resolved Ashim Kumar

    (@ashimkumar)


    10 months, 2 weeks ago

    Hello,

    We are currently using your plugin on our websites. Recently, I have noticed an issue with the BetterDocs plugin. When this plugin is activated, it loads many JavaScript sources on inner pages where I haven’t used any BetterDocs widgets or elements. It loads an extra 33+ JS files from the wp-include folder.
    I see that there is an Instant Answer enabled, but it significantly affects website performance to load so many files for this feature.

    Upon checking your website ( https://betterdocs.co/ ), I observed the same issue, with an extra 33 JS files being loaded. Here is a screenshot for reference: https://tppr.me/jZC4uW

    Best Regards,
    Ashim Kumar

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @ashimkumar ,

    Thank you for bringing this to our attention. We appreciate your diligence in noticing the issue with the?BetterDocs?loading additional JavaScript files. Our development team is currently investigating this matter to understand the cause and find a solution. We aim to optimize our plugin’s performance without compromising functionality, and we will certainly address the unnecessary script loading you’ve mentioned.

    We will keep you updated on our progress and any upcoming fixes. Your experience with our plugin is important to us, and we are committed to ensuring it runs smoothly and efficiently.

    Best regards

    Thread Starter Ashim Kumar

    (@ashimkumar)

    Hello @sadmansakibnadvi ,

    Thank you for your prompt response. Could you please provide an estimate of how long it will take to resolve this issue?

    Best Regards,

    Ashim Kumar

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @ashimkumar,

    Greetings.

    Our development team has successfully identified and resolved the issue you reported. We are pleased to inform you that the fix will be incorporated in the upcoming release, scheduled for later this week. Thank you for bringing this to our attention and helping us improve our plugin.

    Thank you so much.

    Plugin Support Pial

    (@iapial)

    Hello there @ashimkumar

    Hope everything is going well.

    You will be glad to know that we have Improved our performance by reducing additional JS files. And the improvement is included in the Latest Version of BetterDocs.

    Please update the latest version and hopefully your issues will be fixed

    Let me know how it goes

    Thanks

    Thread Starter Ashim Kumar

    (@ashimkumar)

    Hello @iapial,

    Thank you for the update.

    I’ve noticed a reduction in the number of JS files after the update. However, there are still several JS files loading from the wp-include directory. Here’s a screenshot for reference: https://tppr.me/15HXDk

    Best regards,
    Ashim Kumar

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @ashimkumar ,

    Greetings.

    Please allow me some time to check this with our dev team. I am getting back to you.

    Thank you.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @ashimkumar ,

    Greetings.

    At this moment, the JavaScript files are being loaded, and they are crucial for the proper functioning of the plugin. An example of this is the ‘api-fetch.js’ file, which is utilized to retrieve Instant Answer Docs from the WP REST API.

    Hope you understand.

Viewing 7 replies - 1 through 7 (of 7 total)
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