• Resolved iword2011

    (@iword2011)


    Tried to migrate from percona to mysql I got blah blah errors

    Some versions of different database engines are not compatible with each other, which might cause problems with the database import. We suggest continuing the install as usual. In case there are problems with the database install please consult the links in the troubleshoot section to find out which features are not compatible.

    So does that mean now that all files are successfully in place for database I need to drop all go back to source and use phpmyadmin to dump and import it manually ? And will that resolve the problem?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @iword2011

    Thanks for reaching out to Duplicator Support.

    Actually, this is not 100% correct. This message means that if the installation has been completed and you have encountered any problems, you will need to investigate these problems and try to fix them.

    If you exported the source website database and imported it to the destination website, you may find issues on the destination website, like broken URLs.

    Could you please explain what happened when you tried to migrate your website?

    You may mention the following:
    – Are you able to create a package?
    – Are you able to complete the installation?
    – You may mention the steps you’ve taken to migrate your website.

    I’m looking forward to your reply.

    Thanks!

    Thread Starter iword2011

    (@iword2011)

    package created , installation completed , every thing done the way it should be as I have experience with duplicator and it always worked but this time I get random database connection issue and some images do not load and the overall site loading is very slow . Some times it loads some times it does not

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi?@iword2011,

    I understand from your previous message that your installation didn’t succeed.

    If this is correct, we will need to properly diagnose your issue, could you please upload the installer-log.txt log file to an uploading platform and share its link in your next reply?

    For instructions, please see:

    ? ? – How do I read the installer log?
    ? ? –?https://duplicator.com/knowledge-base/how-do-i-read-the-installer-log/

    NOTE: The Duplicator log files include sensitive information about your site that shouldn’t be published publicly. So, please consider checking the log file and remove any sensitive data before uploading it.

    I’m looking forward to your reply!

    Thanks!

    Thread Starter iword2011

    (@iword2011)

    Your response time is slow , who is going to be out of business all these days to get a response ? But no complaints it is free ??

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi?@iword2011,

    I’m sorry for this delay, and please accept my apologies for this inconvenience.

    If you don’t prefer to share your log file in this forum, please contact Duplicator Support, and we will take care of your issue as soon as possible:
    https://duplicator.com/contact/?form=1

    Thanks!

    Thread Starter iword2011

    (@iword2011)

    Why not just ignore all support posts here ?? Just leave it alone. It is a free app who gives a ( you know what) . What a response time ??

    • This reply was modified 1 year, 6 months ago by iword2011.
    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi?@iword2011,

    It’s not about being Duplicator Lite paid or free. I have lost your ticket somehow, so, please accept my apologies for this mistake.

    Could you please share the package log file with me here or in a new support ticket in Duplicator Pro support https://duplicator.com/contact/?form=1 ?

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @iword2011 ,

    I’m closing this ticket for inactivity. Please don’t hesitate to contact us in a new ticket if you need any help with Duplicator.

    Thanks! 

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Percona to mysql migration’ is closed to new replies.