Per product shipping does not add with shipping <1€

  • Resolved Johan WALTER

    (@johan_walter)


    1 year, 2 months ago

    Hi @innozilla

    Amount we define on per product shpping at product level does not add to other shipping methods, if the shipping method has an amount below 1 €

    Exemple, we want to have an amount 0€ with a shipping method “Flat Rate”, the amount per product in Per product shipping is 50 €, customer has to pay 50 € as flat rate (0€ + 50€), this does not work
    To work we need to have flat rate set to 1€ minimum, all amount set below 1€ (0,01 to 0,99 €) does not make per product shipping add cost

    Is there any chance you can provide a fix in order to be able to have per product shipping added to a 0€ value of any shipping method ?

    Thanks

    Regards

    Johan

    • This topic was modified 1 year, 2 months ago by Johan WALTER.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author innozilla

    (@innozilla)

    Hi Johan,

    In the case of the free version, it cannot be combined with a flat rate or any other shipping method. The free version is exclusively designed for straightforward shipping methods. However, with the PRO version, if you haven’t configured per-product shipping for a specific product, it will automatically default to another shipping method, such as flat rate. Please consult this video for more details.

    https://www.youtube.com/watch?v=YpEBeY4Pths

    Thanks

    Thread Starter Johan WALTER

    (@johan_walter)

    Hi @innozilla

    I managed to have product shipping fees combined in other shipping method with free version, I simply deactivate standalone option )”Enable per-product shipping as a standalone shipping method”)
    When box is uncheck, automatically fees from products are added to any other shipping methode (free version)

    My issue is when shipping method is 0 €, it does not add product fees
    It adds only when setting is 1€ minimum

    Would it be solved with paid version ?

    Plugin Author innozilla

    (@innozilla)

    Hi @johan_walter,

    Yes because the free version doesn’t use shipping methods. Unlike the pro version It uses the shipping method.

    RE: Would it be solved with paid version ?
    > Yes, If not we will give refund.

    Thanks

    Thread Starter Johan WALTER

    (@johan_walter)

    Hi @innozilla

    Thanks for your answer

    Regards

    Johan

Viewing 4 replies - 1 through 4 (of 4 total)
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