• Resolved wqzjwz

    (@wqzjwz)


    Dear Team,

    Please can you check why the review is taking so long? https://www.hoysolo.es
    I need to start sending emails in two days, if unable to help please advise so I can use a different wordpress service.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @wqzjwz,

    I see our team sent you an email on August 4th about your subscription status and we’re waiting on your reply to proceed.

    The email was sent to the email address w****[email protected]

    If you didn’t receive anything, please let me know and I will send it again.

    Thread Starter wqzjwz

    (@wqzjwz)

    please sendme again

    Thread Starter wqzjwz

    (@wqzjwz)

    i find it tahnk you

    Hello MailPoet, I have been waiting for your review and approval since 3 July. Domain dekoekerie.be
    Can you please approve this?

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @wqzjwz,

    i find it tahnk you

    Thank you for confirming that. I’m glad to hear you found it.

    @lawrencewillems,

    I have been waiting for your review and approval since 3 July. Domain dekoekerie.be

    I see that our Account Approvals team sent you a message about your subscription on July 3rd, however never heard back from you after that which is why the plan is still pending.

    Please check for that email and reply to it with the additional information that they requested.

    If you are stuck, please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to provide you with more information about the account/subscription there.

    Hello,

    We have the same problem. Our account is pending review.
    We need to send our wishes to our customers. All 53 emails have been verified by EmaiILListVerify.

    Many thanks and regards,
    Gauthier

    Hello, Could you please reply ? We spent hours preparing this newsletter.

    Many thanks,

    Gauthier

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hello @deligraph,

    For future reference, posting on very old/resolved forum threads is generally not the best way to get an answer. Opening a brand new thread for your specific question is the fastest way to get eyes on your post.

    Also, (and this is for anyone else who comes across this thread as well) for any account/subscription/billing-related questions, please contact us via our Billing & Pre-sales form here: https://www.mailpoet.com/support/sales-pre-sales-questions/

    In this specific case, searching for “deligraph”, I do see a recently approved plan in our system. If you are still seeing the “Pending” message in your dashboard, please try clicking the “Verify” button one more time for your key under MailPoet > Settings > Key Activation and see if that syncs up your site with your MailPoet.com account.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Pending Review for 72 hours’ is closed to new replies.