Pending Payments not autodeleting after 60min

  • Resolved davidw09

    (@davidw09)


    3 years ago

    We have some orders showing up in the backend of Woocommerce where it says Pending Payment and they are days old. From what I read pending payments should delete after an hour and I checked our settings to make sure they were correct.

    Looking for a little bit of help

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Margaret S. woo-hc

    (@margaretwporg)

    Hi @davidw09

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Margaret S. woo-hc

    (@margaretwporg)

    Hi,

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

    For further questions you can also create a new thread.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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