• Resolved gruvismalt

    (@gruvismalt)


    hi
    suddenly all the orders are stuck under “Pending payment”
    no idea why, it worked perfectly fine 1 week ago
    now i realized i got 4 orders that are not under “completed”
    i need help ASAP!

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi, @gruvismalt!

    Are you by any chance using PayPal? If so, please check https://docs.woocommerce.com/document/paypal-standard/#section-14

    Cheers!

    Thread Starter gruvismalt

    (@gruvismalt)

    thanks
    but its not working
    i tried to do a test order vis sandbox and it going to “on hold”

    i juset got another “pending payment”
    im losing money here!
    nothing seems to work

    Thread Starter gruvismalt

    (@gruvismalt)

    and under logs i got this error
    “2019-01-24T08:09:26+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /homepages/8/d723620139/htdocs/clickandbuilds/KosherNot/wp-includes/meta.php on line 846”

    whats that and it can affect my sales?
    thanks
    sagi

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again @gruvismalt

    Thanks for your patience thus far.

    What payment gateway are you seeing this issue with? Does it happen with every gateway?

    “2019-01-24T08:09:26+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /homepages/8/d723620139/htdoc

    This message shows when the server doesn’t have enough resources to properly run your site. You’ll want to get in touch with your site’s host and ask them to raise your site’s WP memory limit.

    Hi there,

    We have not heard from you in a while so I will close this thread. If you continue to have issues please open a new thread!

Viewing 5 replies - 1 through 5 (of 5 total)
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