Pending Payment

  • Hi there!
    I don’t what’s happened but just this week all my orders paid via ZipPay is not change the status on my back end! the orders are completed or declined on the ZipPay Dashbord but on my website still “Pending Payment”.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Zip Co Limited

    (@zipmoney)

    Hi @sandrohbi,

    Sorry to hear you are experiencing an issue with your Zip integration.

    I have looked at your website and cannot diagnose the cause of the issue from the front end.

    If you are able send an email to [email protected], one of our integration engineers will be able to assist with resolving this for you asap.

    Regards,
    Team Zip

Viewing 1 replies (of 1 total)
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