Pending Email not being send to Provider or Admin

  • Resolved wcs94549

    (@wcs94549)


    3 months, 1 week ago

    I have set the following in WP Base Booking:

    Provider Capabilities:
    Confirm Own Bookings: Yes
    Cancel Own Bookings: Yes
    Eding Own Bookings: Yes, At the front end + admin side.

    Pending Setting:
    Send Pending email to Admin: Yes

    But I’m not receiving email to check for pending appointments. It there something else I need to do in WordPress or WP Base Booking?


    Thank you,

    Walter

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hakan Ozevin

    (@puckrobin)

    Hi,

    Do you see any email sending log records in WP BASE > Tools > Logs? If yes, were those emails actually delivered?

    Cheers,
    Hakan

    Thread Starter wcs94549

    (@wcs94549)

    Hi,

    No,? I do not see anything being delivered. Nothing about email in the log file.

    I use gmail for my SMTP.

    Regards,

    Walter

    Plugin Author Hakan Ozevin

    (@puckrobin)

    Set “Log Sent email Records” as Yes, then create a pending booking at the front end (creating a pending booking on admin side does not send email) and check logs again.

    Also try “Send a Test email”. Can you receive the test email?

    Thread Starter wcs94549

    (@wcs94549)

    HI,

    Log Sent email Records” is Yes

    [WP BASE]?Test email has been successfully sent. Please wait a few minutes and check first admin email account.

    I’m logged off when I test it. I also use different client name and email address, but it does not send an email to the provider or admin. I did not set any other provider in the provider section since I’m the only provider (admin)

    I’m using YaySMTP plugin which works with Easy Appointment Book. I tried WP SMTP but that did not work either.

    Thanks for your help,

    Walter.

    Thread Starter wcs94549

    (@wcs94549)

    Hi Hakan,

    Thank you, thank you, thank you.

    Thank you for taking the time to look at the issue.

    Walter

Viewing 5 replies - 1 through 5 (of 5 total)
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