Pending account – HELP

  • Resolved romainv69

    (@romainv69)


    4 years ago

    Hi, I need help please =)
    A few days ago, I imported a list of accounts into my site. I had disabled the sending of emails to import so that users are not notified.
    In the UM enrollment options, the enrollment status is “requires administrator validation”.
    This morning in UM’s email options, I enabled sending email when their account is approved, asking them to reset their password, so they can then log in. Then I approved the user accounts.
    The users have received the email, but once they have changed their password, they cannot log into their account, because the following message appears: “Account pending: Your account is not active currently. An administrator must enable it before you can log in. ”
    However, in the administration, I approved their membership, and I even tried to reactivate them several times …
    But nothing helps, they still have this account message pending …
    Please help me quickly, as more and more users are trying to connect.

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  • Thread Starter romainv69

    (@romainv69)

    RESOLVED : I find the answer in an other topic.
    The conflict is with the plugin ALL IN ONE WP SECURITY.
    I had to approved each new account…

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @romainv69

    Thanks for letting us know how you resolve the issue.

    I am closing this thread now.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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