pdfcrowd-remove not removing from output

  • Resolved kender

    (@kender)


    3 weeks, 5 days ago

    I am testing this in demo mode before purchasing key

    the site is firewalled so link is useless, but I am using the pdfcrowd-remove class on several elements in the page and they are not being removed from view. I also tried using custom css and javascript to remove them with no luck

        <?php
        echo create_save_as_pdf_pdfcrowd_button(
          array(
            'custom_css' => '.pdfcrowd-remove { display: none !important; }',
            'on_load_javascript' => 'document.querySelector(".pdfcrowd-remove").remove();'
          )
        );
        ?>
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pdfcrowd Dev Team

    (@pdfcrowd)

    Hi,

    The pdfcrowd-remove class should typically work as expected, so it’s a bit tricky to troubleshoot without being able to inspect the page directly.

    Would it be possible for you to share a sample HTML snippet or a simplified version of the page where the issue occurs? That could help us replicate the problem on our end and provide a more accurate solution.

    Thread Starter kender

    (@kender)

    if you provide an email i can use for support, i will set up a page on the live site for you to review

    Plugin Author Pdfcrowd Dev Team

    (@pdfcrowd)

    Please write us to [email protected]

    Thread Starter kender

    (@kender)

    Apologies. when testing after moving to live it worked, I ran more tests and discovered it was caching issue in the beta environment, once I purged the cache it seemed to work as desired. Thank you for your rapid responses and attention to detail.

    Plugin Author Pdfcrowd Dev Team

    (@pdfcrowd)

    No problem at all! It’s great to hear everything is working as expected.

Viewing 5 replies - 1 through 5 (of 5 total)
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