PDF upload not working

  • Resolved saioren

    (@saioren)


    7 months, 3 weeks ago

    I can’t upload or select a pdf for my flipbook, the ‘send to dflip’ button is greyed out completely. For thumbnails it uploads fine. I tried setting the url manually to a local pdf but no luck. Possible that the plugin doesn’t have permission to access my pdf’s? Not sure why that’d be the case but any help is appreciated. You can see the flipbook shortcode is active in my dom in the devtools.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    “Send to DFlip” is a feature from WordPress media. It is not added or developed by us.

    We are not able to recreate your case, Can you mention which PHP version and WordPress version are you using.

    Also please share if there are any error messages in the console log.

    Plugin Author DearHive

    (@dearhive)

    Since there is no activity and reply from the author of the thread. We assume the issue is resolved. Please re-open it if needed.
    Best Regards,
    DearHive

    Thread Starter saioren

    (@saioren)

    Hello. I am on wordpress 6.4.3. I don’t know what version of php, but I’m not sure why the button would say send to dflip by default but not allow me to upload pdfs. I checked cors and it didn’t seem to be that, but ultimately shelved this until now.

    Plugin Author DearHive

    (@dearhive)

    Hi,
    Can you contact us on our support email: [email protected]
    Best Regards,
    DearHive

Viewing 4 replies - 1 through 4 (of 4 total)
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