PDF Stamper Issues

  • Resolved samwickins32

    (@samwickins32)


    6 years ago

    My pdf stamper is working fine following an order when downloading the file from my woocommerce orders page within WordPress. However, when customers receive their email reciept, generated by the woocommerce plugin, the downloaded pdf received from the provided download link isn’t correctly stamped. Instead it displays {first_name} {order_number} as placeholders instead of the actually name and order number. Again, it works if the file is downloaded using the link in the woocommerce order page but not the link provided in their email receipt.

    Any ideas??

    Was fine before a recent update.

Viewing 3 replies - 1 through 3 (of 3 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    Hey there! Are you using a particular plugin to facilitate these stamps? I’m guessing you’re referring to a watermarking plugin – have you checked with the plugin developer whether this is a known issue for them?

    Thread Starter samwickins32

    (@samwickins32)

    It is woocommerce that developed the watermark plugin that is not working properly. Stamps fine when downloading direct from the site but not when using the url provided in a customer email created by woocommerce.

    Any ideas why?

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @samwickins32,

    If you’ve purchased a product from https://woocommerce.com which you require assistance with if you create a support request for that product our team will be happy to take a closer look for you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘PDF Stamper Issues’ is closed to new replies.

Tags