PDF PRODUCT VOUCHER – Taxes problem

  • Resolved ishark

    (@ishark)


    3 years, 1 month ago

    Hello everyone!

    I need help please with taxes, in documentation:
    https://woocommerce.com/document/woocommerce-pdf-product-vouchers/#redeeming-vouchers-online

    Is somehow explained, but I can’t do it.

    The problem is for example if I sell multipurpose voucher (as store credit) in Czech its not taxable, because its something like deposit only.

    So u have credit for example 1000 K?, when u buy and pay for that u don’t pay tax, because its only credit.

    For redeem offline in administration I posted image, for example a half of that price 500 K?, customer have to pay tax in 21%, so u redeem 500 K? and from that its 105 K? Tax.

    As u can see on image it won’t set any tax:

    View post on imgur.com

    And setting for product is:

    View post on imgur.com

    I cannot figure how to set uo, when I set it as tax status ay taxable, it works BUT customers while pay that credit voucher pay also tax 21% form 1000 K? and that’s wrong.

    Many Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @ishark!

    It looks like the issue is related to the PDF Product Vouchers plugin.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    ?
    Please include a link to this forum thread to keep track of what’s already been done.
    ?
    We will be able to help you further there ??

    Cheers!

    Thread Starter ishark

    (@ishark)

    I already tried but it says my WP status is wrong, I don’t know what’s wrong just copied WP Status and pasted

    EDIT: ah i was copying WP status no WooCommerce status.

    • This reply was modified 3 years, 1 month ago by ishark.

    No worries! Thank you for keeping us posted.

    Just in case somebody doesn’t know, you can find WooCommerce System Status via WooCommerce > Status, select ‘Get system report’ and then ‘Copy for support’. Once you do that, you can paste it on the form in the System Status Report field.

    Anyway, I will leave this thread open for a bit in case you want to share the solution you get with everybody.

    Cheers!

    Hi there,

    We haven’t heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, the provided information was helpful, and you solved the issue. If you have any further questions, we recommend creating a new one.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘PDF PRODUCT VOUCHER – Taxes problem’ is closed to new replies.