PDF not displaying up loaded images

Good afternoon,

i have set up the form and the PDF out put, when i select the preview of the PDF it shows the image will be added but when i recieve the actual PDF there image does not appear in the PDF.

Contact Form Code:

Your Name: [text* your-name autocomplete:name]

Which type of licence do you hold?
[select select-501 “SELECT” “Security Guard” “CCTV” “Door Supervision” “Close Protection”]

SIA Licence Number:

[text text-304]

Please ensure that the image of your licence is clear, level and fills the box.

SIA Licence Front

[file file-292 filetypes:audio/|video/|image/* limit:10mb]

SIA Licence Back

[file file-654 filetypes:audio/|video/|image/* limit:10mb]

[submit “Submit”]

PDF output:

SIA Licence Details

Name : [your-name]

Type of licence do you held: [select-501]

SIA Licence Number: [text-304]

SIA Licence Front

SIA Licence Back

The page I need help with: [log in to see the link]