Pdf is showing as link

  • Resolved MaLa88

    (@mala88)


    3 years, 1 month ago

    Hi PDFG Support

    The first time the page is called up, the pdf is displayed as a link.
    The embedded PDF is only displayed after the reload.
    It doesn’t matter whether it’s on a PC or mobile.

    I don’t use a cache plugin.
    I have a PDF Embedder Premium license and am using V4.4.3

    What can i Do?

    regards
    Marcus

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @mala88,

    I checked the link you provided—thank you for that—with several devices and browsers:

    • Win 10/Chrome,
    • Win 10/Firefox,
    • Win 10/Edge,
    • iPhone 13/Safari and Chrome
    • Samsung S21/Chrome and native browser

    In all cases, the PDF was displayed in the viewer on the initial page load. If you are still experiencing the issue, can you monitor for errors in the browser’s console tab (F12 on PC) and also visit the following link https://www.whatsmybrowser.org/, then send that information to our support email at [email protected] for further investigation.

    Thread Starter MaLa88

    (@mala88)

    Hi,

    sorry, you are right, the direct call works. There is a “Speisekarte” Button on the “Startseite” https://tempel.restaurant site, if you click it, then come to the page, the link will be displayed.
    I figured out, that it is due to the “fade” effect between the pages.

    Is there a solution to this?

    Regards
    Marcus

    Hi Marcus,

    To be honest, we don’t really feel that ‘smooth page transitions’ (AJAX transitions) make sense in a WordPress environment where different plugins will assume a particular initialization order, so our preference would be to disable these transitions.

    However, if you want to keep the AJAX behaviour, you would need to initiate the viewer code upon completion of that transition. This will require a bit of coding on your part. We have a tutorial here: https://wp-pdf.com/kb/the-viewer-doesnt-display-at-all-or-at-wrong-size-when-inside-a-javascript-based-tab-or-ajax-page-transitions/

Viewing 3 replies - 1 through 3 (of 3 total)
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