PDF Invoices after bulk export and try to print it throws an error.

  • Resolved yuehlia

    (@yuehlia)


    2 years, 8 months ago

    Hello Team,

    I faced a weird thing happens when I try to print a bulk exported invoices for a certain day, It just throws ‘error’ with no further explaination.

    It doesn’t happen to all the invoices we bulk export and print, but for some of them.
    It annoying actually and we are not really knowing whats the reason behind that.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! I remember that you are using the mpdf extension, which can be a bit less forgiving with certain situations. Could you tell us what the error is? You can find the mpdf specific errors under WooCommerce > Status > Logs, then select the log named woocommerce-pdf-ips-mpdf-xxxx where xxxx is todays date (or the date of the last time you had the error).

    Let us know what you find!

    Thread Starter yuehlia

    (@yuehlia)

    Hmmm, I am not getting any error logs actually, because the preview of the pdf file after exporting is totally fine, but when we try to print it the pdf file doesn’t get printed.

    • This reply was modified 2 years, 8 months ago by yuehlia.
    Plugin Contributor Ewout

    (@pomegranate)

    In that case it sounds like it may be a local error rather than an error in our plugin. Have you tried downloading the PDF file and then opening it in Acrobat instead of the browser?

    Thread Starter yuehlia

    (@yuehlia)

    Yes this true, It might be local issue.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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