• Resolved delanclip

    (@delanclip)


    Hello Team,

    I trust this message finds you well. I recently had the opportunity to test your plugin by sending a sample email to myself, complete with an attached invoice. However, I encountered an issue wherein the email structure was significantly disrupted, resulting in a considerable shift of the entire email content towards the right side of the page.

    I am reaching out to kindly request guidance on how to rectify this matter. It’s imperative for me to ensure that all aspects of the functionality are in proper order before proceeding with the purchase of the premium version.

    Your prompt assistance in resolving this issue would be greatly appreciated. Please let me know the necessary steps or adjustments that need to be made to ensure the proper formatting of the email content.

    Thank you for your attention to this matter. I look forward to your response.

    • This topic was modified 1 year, 2 months ago by delanclip. Reason: added picture
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  • Plugin Contributor dwpriv

    (@dwpriv)

    @delanclip are you using any plugins to edit the WooCommerce email templates? Our plugin does not send emails in a template. It only attaches them to the emails sent by WooCommerce.

    Plugin Contributor dwpriv

    (@dwpriv)

    @delanclip

    Since we haven’t heard back from you in the last two weeks, we’re assuming you solved this issue, so I’ll go ahead and mark this ticket as Resolved.

    Feel free to reply to this topic is you still need help with this, or open a new topic if you have any other questions!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘PDF Invoice plugin damages the email structure.’ is closed to new replies.