PDF Invoice not showing refund details..??

  • Resolved usbswiper

    (@usbswiper)


    1 year, 5 months ago

    I have submitted a partial refund on a Woo order which is reflected properly in the Woo order details. However, when I click the button to generate a PDF invoice it’s giving me an invoice with the original total and not providing any of the refund details on it. Is there a way to get the PDF invoice to reflect the refund the same way the Woo order details do? Any information on this would be greatly appreciated. Thanks!

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  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @usbswiper,

    Please note that we follow GAAP (Generally Accepted Accounting Principles) which means that administrative changes should be documented separately. In other words, an original invoice should never be modified by a refund. In most countries (at least in the EU) this is even considered fraudulent (and illegal). We have chosen to follow this in our plugin, that’s why we have included a new PDF document to managed refunds, included in the Professional extension: the credit note.

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