PDF Form Disappearing when Contact Form is saved

  • Resolved swimsuitdryer

    (@swimsuitdryer)


    5 years, 10 months ago

    PDF filler was working great. I have it on one of the sites I manage. I have just attempted to install in on another site (I have the PDF Extension for up to 5 sites).

    When I click upload and & Attach file it uploads fine and shows it as uploaded. I then insert and link all which is fine. However, whenever I click the save button and go back into PDF filler the uploaded file is missing.

    I have checked on my other site and the original file is still there. I initially thought is could be the wordfence plugin blocking it somehow so i temporarily disabled it and tried again to no avail.

    I did receive a notification wordpress has been updated recently so I am assuming this is the issue and this will hopefully be rectified with an update from PDF filler.

    If anyone has a fix or resolution please let me know.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author maximum.software

    (@maximumsoftware)

    Hi,

    I believe this issue is caused by incompatibilities with other plugins. Try to disable other plugins and test to see if the problem is resolved.

    I am about to launch a new version that does away with the file upload and replaces it with built in WP media browser, so, hopefully the new method will not cause incompatibilities.

    Thanks.

    Plugin Author maximum.software

    (@maximumsoftware)

    Were you able to figure out your problem? If you don’t mind, send me your wp-admin login details to admin at maximum dot software and I will help debug your issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘PDF Form Disappearing when Contact Form is saved’ is closed to new replies.