PDF files embed pre-visualization issue – Since update 3.3.1

  • Resolved ebonneteau

    (@ebonneteau)


    3 years, 3 months ago

    Hi there.
    Since the very last update 3.3.1 (December 22)
    All sites/pages containing EmbedPress pdf file module show empty pre-visualization.
    Like if the pdf files were empty. No error message, just an empty box.
    Using “normal” wordpress block editor solve the problem, but this one is not “responsive”.
    Besides, I would really prefer not having to change all my sites page builder.
    This is really critical to me.
    Thanks for any help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ebonneteau

    (@ebonneteau)

    For information – Rolling back to V3.3.0 solved the problem.
    So I will wait for this issue to be solved in the next update, before updating this plugin.

    Hello @ebonneteau,

    I hope you are doing good.

    I have checked this issue. And I apologize for the inconvenience caused.

    We’ve found this issue and we are working on this to bring a quick fixing. Hopefully, we will release a new version as soon as possible.

    And I will also let you know the update soon.

    Thank you.

    Hello @ebonneteau,

    I hope you are doing good.

    Recently, we have released the latest version of EmbedPress 3.3.2 where we have fixed the issues that you have faced. So I request you to update to the new version now.

    Hopefully, your issue will be fixed by using this version. Let me know how it goes.

    Thank you.

    Thread Starter ebonneteau

    (@ebonneteau)

    Problem fixed
    Many thanks for your quick actions ??

Viewing 4 replies - 1 through 4 (of 4 total)
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