Pdf embedder

  • Resolved thagouch6

    (@thagouch6)


    2 years, 10 months ago

    I purchased pdf embedder for this entire year my pdf embedder is not securing my documents. Please check the pdf embedder associate with my account and see if my key is stolen or what is the issue.I spoke to my host and they are unable to assist me they are saying it’s the plug-in and is it possible I can get a different plugin

    The page I need help with: [log in to see the link]

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  • Hi @thagouch6,

    Please send us an email to [email protected] with the email address you used to purchase the license (or your license key) so we can look up the status of your license. I am unable to determine the status based on your URL and/or WP handle.

    Please be assured that if someone did steal your license key, it would not cause the functionality of your site to stop working; however, an out of date plugin could be the cause as well as changes to your server. We can help determine that once we can review your license status via email.

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