PDF Comes Back Blank

  • I added the plugin and went through a ten page pdf highlighting the areas. Once completed I sent a test email and I got a blank PDF that just had the original content on it. Nothing with the fields I added.

    I went back to the PDF form button to make edits and I have what looks to be 50 or so Error lines running down the top until I get to the area that I can upload a PDF.

    I tried make another one with another PDF and I still got the same thing, a blank PDF with nothing written on it.

    When I get the email, the txt file gives me the following error:
    “Error generating PDF: API error at pdf-ninja.php:741 Form data: ”

    I tried doing acroforms and all I got was a PDF with text locations I could fill in. Nothing from the contact form.

    • This topic was modified 4 years, 8 months ago by chadoner.
    • This topic was modified 4 years, 8 months ago by chadoner.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Does your PDF file have editable fields?

    Thread Starter chadoner

    (@chadoner)

    Thanks for responding. Yes I added acroforms and it still came back blank…but with editable fields that were not filled out.

    Plugin Author maximum.software

    (@maximumsoftware)

    Hi,

    @chadoner, you are saying that you “highlighted the areas.” The field mapper tool doesn’t actually provide any way to “highlight areas”, it only allows you to map fields. That means you probably used the image embedding tool.

    The image embedding tool does not fill AcroForm fields. It tries to parse the CF7 field content into an image and embed that image into the “highlighted area”. If there is no image data or URL in the CF7 field, it just doesn’t do anything. That explains why you don’t see anything filled.

    Can you confirm that you are actually using the field mapper tool?

    Thanks.

    Plugin Author maximum.software

    (@maximumsoftware)

    Also, can you please share a screenshot of the error lines running down the top? It would also be nice to test out your PDF file. If you don’t mind emailing it to me, please send it to admin at maximum dot software. I would like to debug and fix the problems you are having. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘PDF Comes Back Blank’ is closed to new replies.