PCDATA invalid Char error

  • Resolved trmkr

    (@trmkr)


    3 years, 1 month ago

    Hello,

    I am getting “error on line 16196 at column 11: PCDATA invalid Char value 16” since the last update. Can you help please?

    Thank you.

    ps: If I reinstall a previous version, will all my feeds remain intact?

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. The error probably means you are using a character in your product description that is breaking the feed.

    Can you share your product feed URL with us so we can have a look?

    Thread Starter trmkr

    (@trmkr)

    Hello,

    Thank you for your quick reply. Can I share my feed URL privately?

    Regards

    Sure, just reach out to us here: https://adtribes.io/contact-form/

    Thread Starter trmkr

    (@trmkr)

    Thank you ??

    i have same problem
    how to fix ?

    supportadtribes

    (@supportadtribes)

    Most likely there is a character in one of your fields, probably the product description that is not allowed in XML and breaking the feed. Try changing the field mapping for your description field to the “Unfiltered product description” attribute.

    Thread Starter trmkr

    (@trmkr)

    I exported all product data to Excel and used Clean function to find the products which have invalid characters. After editing the product descriptions, the error message disappeared.

    The solution is to run this code in phpmyadmin.

    UPDATE asID21_posts SET post_content = REPLACE(post_content, ‘]]>’, ”);

    Change your table asID21_posts

Viewing 9 replies - 1 through 9 (of 9 total)
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