Pb rencontré – Avis en cours de téléchargement

Bonjour,

Je vous écris car je rencontre un problème sur le paramétrage de l’extension sur le site d’un de mes clients.

Voici le message qui s’affiche : Vos avis sont en cours de téléchargement. Ce processus ne devrait prendre que quelques minutes.
Pendant que vous attendez, vous pouvez démarrer la configuration du widget avec certains modèles de révision.

J’ai commencé par réactiver le tout, supprimer et réinstaller mais rien n’a changé.

Voici le code, je vous remercie d”avance de votre aide et de votre retour.

URL: https://obistrodesartistes.com
MySQL Version: 5.7.42
WP Table Prefix: mod307_
WP Version: 6.4.3
Server Name: obistrodesartistes.com
Cookie Domain: obistrodesartistes.com
CURL Library Present: Yes
CSS path: /home/obistra/www/wp-content/uploads/trustindex-tripadvisor-widget.css
PHP Info:
Version: 8.0.30
Memory Usage: 22.61MB
Memory Limit: 512M
Max Upload Size: 128M
Max Post Size: 130M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 165 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: WP Tripadvisor Review Widgets
Plugin Version: 11.7
Options:
active: 1
version: 11.7
page-details: Array
(
[id] => fr|Restaurant_Review-g187257-d4556020-Reviews-O_Bistro_Des_Artistes-Toulon_Var_Provence_Alpes_Cote_d_Azur.html
)

subscription-id: 
proxy-check: 
style-id: 4
review-content: 
filter: 
scss-set: dark-minimal
lang: fr
no-rating-text: 
dateformat: 
rate-us-feedback: 
verified-icon: 
enable-animation: 
show-arrows: 
content-saved-to: 11.7
show-reviewers-photo: 
download-timestamp: 
widget-setted-up: 
disable-font: 
show-logos: 
show-stars: 
load-css-inline: 
align: 
review-text-mode: 
amp-hidden-notification: 
review-download-token: 
review-download-inprogress: 442aed36fd
review-download-request-id: e2214b454249ge58
review-download-modal: 
review-download-is-connecting: 1
review-manual-download: 0
reply-generated: 
footer-filter-text: 
show-header-button: 
reviews-load-more: 
activation-redirect: 
notifications: Array
    (
        [not-using-no-connection] => Array
            (
                [timestamp] => 1711028183
                [active] => 
                [do-check] => 
            )

        [rate-us] => Array
            (
                [active] => 1
                [timestamp] => 1711028183
            )

        [not-using-no-widget] => Array
            (
                [active] => 1
                [timestamp] => 1710949132
            )

    )

Reviews: Array
(
)

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Active Theme: Blocksy 2.0.32
Plugins:
Akismet Anti-spam: Spam Protection (5.3.1)
Blocksy Companion (2.0.32 – active)
Contact Form 7 (5.9.2 – active)
Duplicate Page (4.5.3 – active)
Elementor (3.20.1 – active)
Rank Math SEO (1.0.214 – active)
WPForms Lite (1.8.7.2)
WP Maintenance (6.1.8 – active)
WP Tripadvisor Review Widgets (11.7 – active)