PayPal Upgrade

Further investigation has told me it is when ‘Enable PayPal Card Processing’ on the ‘PayPal Card Processing’ tab is enabled.

An extra ‘Credit Card’ option appears on the checkout page, and when selecting it a drop down card, expiry date and CVV appear. On entering values, it says the card cannot be processed, try later.

I have turned this off now but am a little concerned.

Hi @apg1912!

Thanks for reaching us!

To know more about your settings and guide you in the right direction, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.

Thanks!

Not sure how this helps, but here it is:

### WordPress Environment ###

WordPress address (URL): https://thebodystockingshop.co.uk
Site address (URL): https://thebodystockingshop.co.uk
WC Version: 6.2.1
REST API Version: ? 6.2.1
WC Blocks Version: ? 7.0.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.27
PHP Post Max Size: 256 MB
PHP Time Limit: 600
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 8.0.28
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.1
WC Database Prefix: wpbs_
Total Database Size: 43.77MB
Database Data Size: 32.35MB
Database Index Size: 11.42MB
wpbs_woocommerce_sessions: Data: 0.76MB + Index: 0.02MB + Engine MyISAM
wpbs_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_order_items: Data: 0.38MB + Index: 0.19MB + Engine MyISAM
wpbs_woocommerce_order_itemmeta: Data: 2.87MB + Index: 1.81MB + Engine MyISAM
wpbs_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_actionscheduler_actions: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
wpbs_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbs_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbs_actionscheduler_logs: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wpbs_commentmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpbs_comments: Data: 1.14MB + Index: 0.48MB + Engine MyISAM
wpbs_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_mailchimp_carts: Data: 0.07MB + Index: 0.01MB + Engine MyISAM
wpbs_mailchimp_jobs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpbs_options: Data: 2.91MB + Index: 0.15MB + Engine MyISAM
wpbs_postmeta: Data: 11.77MB + Index: 4.91MB + Engine MyISAM
wpbs_posts: Data: 6.46MB + Index: 0.50MB + Engine MyISAM
wpbs_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_term_relationships: Data: 0.09MB + Index: 0.18MB + Engine MyISAM
wpbs_term_taxonomy: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpbs_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpbs_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpbs_usermeta: Data: 0.23MB + Index: 0.15MB + Engine MyISAM
wpbs_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpbs_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbs_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpbs_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbs_wc_customer_lookup: Data: 0.25MB + Index: 0.17MB + Engine InnoDB
wpbs_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbs_wc_order_product_lookup: Data: 0.52MB + Index: 0.56MB + Engine InnoDB
wpbs_wc_order_stats: Data: 0.27MB + Index: 0.30MB + Engine InnoDB
wpbs_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbs_wc_product_meta_lookup: Data: 0.07MB + Index: 0.07MB + Engine MyISAM
wpbs_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbs_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbs_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpbs_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpbs_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbs_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbs_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbs_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbs_wpmailsmtp_tasks_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpbs_yoast_indexable: Data: 3.52MB + Index: 0.98MB + Engine InnoDB
wpbs_yoast_indexable_hierarchy: Data: 0.14MB + Index: 0.23MB + Engine InnoDB
wpbs_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbs_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbs_yoast_prominent_words: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbs_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpbs_yoast_seo_meta: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
xx_products: Data: 0.03MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 1687
custom_css: 2
jetpack_migration: 2
jp_img_sitemap: 6
jp_img_sitemap_index: 3
jp_sitemap: 3
jp_sitemap_master: 3
nav_menu_item: 9
oembed_cache: 42
page: 18
post: 2
product: 798
revision: 445
shop_coupon: 7
shop_order: 2187
shop_order_refund: 44
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

VaultPress: by Automattic – 2.2.1
Akismet Anti-Spam: by Automattic – 4.2.2
Discount payment Moona: by Moona – 2.0.4
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.22
Homepage Control: by WooThemes – 2.0.3
Jetpack: by Automattic – 10.6
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
Orbisius Media Property Editor: by Svetoslav Marinov (Slavi) – 1.1.1
Paymentsense Gateway for WooCommerce: by Paymentsense – 3.0.39
Really Simple SSL: by Really Simple Plugins – 5.2.3
Search By SKU - for Woocommerce: by Unroll Digital – 0.8.0
Show Current Template: by JOTAKI Taisuke – 0.4.6
Show Hooks: by rafiq91
exlac – 0.4

Storefront Footer Text: by Wooassist – 1.0.1
Storefront Hamburger Menu: by WooCommerce – 1.2.2
Storefront Product Sharing: by WooCommerce – 1.0.6
Under Construction: by WebFactory Ltd – 3.92
Woo Discount Rules PRO 2.0: by Flycart – 2.3.13
Woo Discount Rules: by Flycart – 2.3.13
WooCommerce Blocks: by Automattic – 7.0.0
WooCommerce Accepted Payment Methods: by jameskoster – 0.7.0
WooCommerce Colors: by WooThemes – 1.0.7
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
WooCommerce PayPal Payments: by WooCommerce – 1.6.5
WooCommerce: by Automattic – 6.2.1
Yoast SEO Premium: by Team Yoast – 18.1
Yoast SEO: by Team Yoast – 18.2
WP Mail SMTP: by WPForms – 3.3.0
Yoast SEO: WooCommerce: by Team Yoast – 14.6

### Inactive Plugins (2) ###

WooCommerce Payments: by Automattic – 3.7.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #44 - /shop/
Basket: #45 - /cart/
Checkout: #46 - /checkout/
My account: #47 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Bodystocking Storefront
Version: 1.0.0
Author URL: 
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 3.9.1
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?

### Templates ###

Overrides: bodyfront/woocommerce/emails/customer-completed-order.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: GB
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

Canceled: 3
Oldest: 2022-02-08 15:45:27 +0000
Newest: 2022-02-21 16:44:43 +0000

Complete: 481
Oldest: 2022-01-23 10:58:43 +0000
Newest: 2022-02-23 08:53:59 +0000

Pending: 3
Oldest: 2022-02-23 20:27:11 +0000
Newest: 2022-02-24 14:19:39 +0000

### Status report information ###

Generated at: 2022-02-23 09:37:09 +00:00

Thank you for sending the System Status.

Since this is related to the PayPal Payments plugin, please contact us at WooCommerce.com > My Account > Support.
?
Please include a link to this forum thread to keep track of what’s already been done.
?
We will be able to help you further there.

Cheers!