Paypal Token Lost

  • Resolved eskiesirius

    (@eskiesirius)


    5 years, 5 months ago

    Last time everything worked well but now whenever they subscribe something.. after the payment.. it will go back to the page saying “The Paypal Token was lost.”

    I am using PMP 2.0.7..

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @eskiesirius,

    Thank you for using Paid Memberships Pro, I’m really sorry to hear about this issue you are facing.

    What PayPal ‘flavor’ (Standard, Express, Payments Pro etc) are you currently using for checkout?

    Was anything else recently changed when you started noticing the issue?

    What was the resolution to the “Paypal Token was lost” issue.
    I am also having this issue with Paid Memberships Pro.
    Using Paypal Standard

    I am experiencing the same issue, is there a resolution to this? I am using Paypal Express.

    Plugin Author Andrew Lima

    (@andrewza)

    There may be a couple of reasons why the token get’s lost such as checking out via HTTP and then when returning to confirmation the page is loaded over HTTPS which will cause the token to be lost.

    If you are using caching, also try to add a rule to disable caching on the main Paid Memberships Pro pages such as account, checkout and confirmation page.

    If this still doesn’t work, I recommend in disabling all other plugins except Paid Memberships Pro and setting your theme temporarily to TwentyNineteen to see if the issue persists.

    Sorry for only replying now, bumping an existing thread doesn’t get put at the top of www.remarpro.com support tickets. Please feel free to open a new support ticket.

Viewing 4 replies - 1 through 4 (of 4 total)
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