PayPal Standard – credit card name not displaying correctly

  • Resolved Noelle Steegs

    (@noellesteegs)


    4 years, 3 months ago

    Hi,

    I’ve set up PayPal Standard for my client. In Paypal under credit card statement name it’s been entered correctly, all uppercase. But on the statement it displays the first word all lowercase, the second word capitalised.

    Since there’s no setting within the plugin to influence this, could you let me know where this info is being pulled from? Thanks so much.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy Noelle!

    You should be able to set that information within your PayPal account itself. I’d recommend reaching out to PayPal support for help with this. Thanks!

    Thread Starter Noelle Steegs

    (@noellesteegs)

    Hi @dynamiczach, yes that is set in PayPal, and it’s configured correctly there. Can you confirm that the plugin pulls the info from that field and does not pass it to any filters that would influence capitalisation?

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    No, there’s nothing within the PayPal Standard option that should be influencing that.

    You can set the descriptor for PayPal Checkout in the settings though. If you can’t figure out the issue, you may want to switch to that.

    Thread Starter Noelle Steegs

    (@noellesteegs)

    Thanks for letting me know, @dynamiczach. Marking ticket as resolved. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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