Paypal setup saving error

  • Resolved Ewa

    (@sebewa)


    6 years, 2 months ago

    Hi, trying to setup the paypal payment details in Woocommerce > Settings > Payments > Paypal. Every time I click on the Save changes button, the HTML error 500 comes up. I have checked the WooCommerce documentation for the setup, checked the setup many times already. Everything looks like done right but the error page open up every time I try to save the page.
    all other setting done without any issues.
    Can anyone help please??
    Thx a lot ??
    Ewa

Viewing 4 replies - 1 through 4 (of 4 total)

  • Did you look into the error logs or ask your hosting rep?

    Thread Starter Ewa

    (@sebewa)

    No, I didn’t ?? I have no idea what to look for in the error logs. Should I ask my hosting rep for help? Thx Svetoslav

    Moderator Hari Shanker R

    (@harishanker)

    Hi @sebewa

    Just wanted to follow-up with you on the problem you had reported with us.

    If the problem still persists, can you take a look at your WooCommerce error logs and share what you see over here? You can find the error logs at WooCommerce > Status > Logs. You might find something like fatal-error mentioned over there. What do you see over there? Copy-pasting it here might help us understand what is triggering the problem.

    Typically such problems could be due to a third party plugin, or some sort of troubles with your host, btw. If we get to see the error logs, we’ll have a better idea of what’s going on.

    We look forward to hearing from you!

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @sebewa,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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