PayPal REST API – Save Payment Method Not Working

  • Hey folks,

    We’re using your plugin and have initially configured our site to use the REST API so we can support tokenization (stored payment methods).

    We are able to process production credit card transactions using the REST API configuration, however, when we attempt to use the feature to store the payment method (Enable Tokenized Payments is enabled) for future use, it is not working.

    We have tested the process at checkout, upon a successful sale, as well as within the My Account section (add payment method).

    In neither case is the payment method stored for future use.

    Tokenization is very important for our site, and we were hoping to use the REST API so we can have all of our payment transactions flow through our single PayPal account.

    We will also be trying to use the tokenization with PayPal Pro Payflow Edition, but wanted to see why the payment methods may not be storing with the REST API.

    Please let me know if you need any specific information to help diagnose the issue.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    Hi, I’m sorry for the inconvenience,I think something might not be working but we are not getting any reports about this from others. But we were able to reproduce that in our test setup as well. I have added this to our git repo will get this fixed in our upcoming update.
    Thanks for bringing this to our attention.

    Thread Starter rtddev

    (@rtddev)

    Thanks Oliver @angelleyesupport

    Do you have any idea when it will be updated and released so I can put a reminder on my calendar?

    Also, I’m not sure if this is related, or something different, but when I was testing using our Sandbox Credentials, we were getting Response Status 500.

    I did 4-5 tests, and each time got the 500 error.

    Then, I switched over to the Production Credentials and it worked as expected.

    I know the requests were getting to PayPal Sandbox, because we saw the requests in the Sandbox dashboard, but it wasn’t clear why we were getting the 500 response.

    This was the error:

    [28-02-2018 02:47:08] PayPal\Core\PayPalHttpConnection: ERROR	: Got Http response code 500 when accessing https://api.sandbox.paypal.com/v1/payments/payment. {"name":"INTERNAL_SERVICE_ERROR","message":"An internal service error occurred.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"913cc9dd6919d"}
[28-02-2018 02:47:08] PayPal\Core\PayPalHttpConnection: DEBUG	:

    Any thoughts?

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    We are working on our next release, and it may take a week or 2 may be. But will make sure to get this done as soon as we can.

    About paypal service, that actually is coming from PayPal Api, I received that too, Sandbox sometime do things like that. Still I have added this to the issue as well, we will see what is triggering that as well.

    I will update you here when this particular issue will be resolved.
    Thanks!

    Thread Starter rtddev

    (@rtddev)

    Thanks Oliver!

Viewing 4 replies - 1 through 4 (of 4 total)
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