Paypal recurring invoices?

Hello @dsl225 ,

Thank you for your question.

I am afraid this feature is only available in Stripe in Forminator.

kind regards,
Kasia

Thanks Kasia.

– Are there still plans for implementing it on Paypal or has this idea been dropped?
– How clients unsubscribe from existing recurring payments when paying with Stripe without a Stripe account – or do they heed having a Stripe account for that?

Hi @dsl225

I hope you are doing well today.

We still count requests for Paypal recurring subscription and we still have plans to implement this and such feature is on our radar. At the moment there is no ETA when this will be implemented.

When it comes to unsubscribe from Stripe:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#payment-plans

At this time, subscriptions cannot be canceled directly by customers. If cancelation is requested by a customer, their subscription can be managed from the Stripe Dashboard.

Kind Regards,
Kris

Thanks Kris, this is what I needed to know and that’s why Stripe will not work for our client’s specific requirements and also why he bought your PRO version a couple of years ago (when this was announced) and he is still waiting for this feature with Paypal to be implemented.

Really a shame we are still on standby with this.

Hello and copy to @wpmudevsupport12 FYI

I switched back from Pro version to the free one for a client because he needed Paypal subscriptions and he was paying his membership for 2 years for nothing as this option has still not yet been implemented.

But I’m very surprised to see that you still advertise this in your promotional page inside the free version installation as an option for the Pro version!

Create Recurring/Subscription Payment Forms
Start accepting recurring Stripe/PayPal subscription payments on your WordPress sites with Forminator Pro. Add multiple payment fields and conditionally process them based on form values selected by your users.

How dare you?

Hi @dsl225

I understand your frustration and I’m really sorry that this has affected you.

We do not intentionally advertise the PayPal subscription payments anywhere – there’s no such information neither on Pro plugin description pages and in docs, nor on free plugin pages here.

However, after reviewing free plugin I finally found a single place where this is still referring to PayPal indeed and it’s clearly a mistake (or bug) on our end that unintentionally/mistakenly “slipped through”. Surely it shouldn’t happen and that’s mistake on our end.

We don’t “dare” to advertise non-existing features – certainly not on purpose. PayPal subscriptions were planned but references to them were removed from all the docs and plugin descriptions when it was decided that it’s not being implemented yet (it still is planned for future). But we are all only humans and – however unwanted, unintentional and unexpected it is – mistakes can happen sometimes. This is such case and I apologize for creating confusion about that feature.

I have already reported this as a bug to our Forminator Team so they would make sure that this information is properly removed from the plugin until the feature is actually implemented.

Thank you for pointing it out.

Kind regards,
Adam

Just to clarify:

– I was the one who asked my client to buy a membership for the Pro version 2 years ago because we needed Paypal subscriptions for his site.
– I was the one who had to explain to him why nothing happened during those 2 years
– He missed his renewal payment last week because he was abroad and didn’t think to update his CC at your Dashboard and when he asked to do so last week he was told that this was a “legacy” membership and that he had to buy a new one, more expensive, without even having an ETA for that Paypal subscription option. I am the one to tell him to give up and who took full responsibility for his useless membership.
– And now, after I downgraded the site to the free version, he saw your page inviting him to upgrade to the Pro version announcing Paypal subscriptions on his site’s Dashboard, under the Forminator menu.
https://pasteboard.co/nvSm8l7SZDY2.jpg
– At the end, I am the one having to explain all this to him and looking uber-stupid.

Lesson learned my friends.

Hi @dsl225

– And now, after I downgraded the site to the free version, he saw your page inviting him to upgrade to the Pro version announcing Paypal subscriptions on his site’s Dashboard, under the Forminator menu.

Yes, I’m already aware of this. This is precisely the place to which I referred in my previous response. It should not be there and it wasn’t left there intentionally – but it was overlooked at some point during updates and we didn’t catch that. That’s surely our mistake, no doubt about it, though I can assure you it wasn’t left there on purpose.

As mentioned, I have reported this to our Forminator Team and they’ll remove that mention from there soon (leaving only Stripe reference which actually does support subscriptions/recurring payments).

Once subscription payments will also be implemented for PayPal in the plugin (though I honestly don’t know when it will happen; I only know it will), the information will be re-added – and only then.

Once again, I apologize for this and than you for pointing it out.

Kind regards,
Adam