• Resolved codebox12

    (@codebox12)


    Hello everybody

    I have a problem with music store and paypal payments
    When the order is done, missing product name in confirmation email :

    Product:
    Amount: 0.99 EUR
    Buyer Email: **********@hotmail.com
    Download Link: ….

    How to solve this problem ?

    Thanks for all

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @codebox12

    Please, be sure you have assigned a name to the Song Product. The songs are custom post types with some custom attributes. The post title would be the song name and the information the plugin includes in the notification emails.

    Best regards.

    Thread Starter codebox12

    (@codebox12)

    Hello

    Thanks for your reply
    I’ve checked, products song names are assigned (Title field)
    In order reports, I can see the product name
    The problem is only with paypal payments emails

    Plugin Author codepeople

    (@codepeople)

    Hello @codebox12

    There are two different emails, the email address sent from PayPal after a buyer purchases a product and the email address sent from our plugin when it receives the payment notification from PayPal. Could you please indicate which emails do not include the products’ names?

    In addition, please, indicate the version number of your plugin copy.

    Best regards.

    Thread Starter codebox12

    (@codebox12)

    Hello

    Thanks for your reply,

    Music store version : 5.0.239

    Where Can I check Admin Notifications Email Content in Music Store ?

    Best regards

    Plugin Author codepeople

    (@codepeople)

    Hello @codebox12

    The notification emails are configured through the “Notification Settings” section in the “Store Settings”:

    https://musicstore.dwbooster.com/documentation#notification-settings

    The plugin replaces some constants in the notification email, like %INFORMATION% by the download link.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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