PayPal Plus: Lastschrift payment method not working

Unfortunately, this can be difficult for us to troubleshoot because we really are not all that familiar with PayPal’s German offerings. This is the first I’ve ever heard the term “Lastschrift”.

Is that something you have to enable specifically within your account, or is that just something that gets included by default? I haven’t had any other reports of this so I just need as much detail as I can to try and figure out how to troubleshoot this.

Hi,

Thanks for your response.

Lastschrift is included by default, yes.

Is there a way to send you a login to our site so you could take a look?

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Thanks,
Benj

Goal is:
to view Bank Debit on the payment overview like paypal and credit card.
Get the payment progress for Bank Debit working.

When i click on paypal and tick pay without creating an paypal account i got back to the checkout page and get this alert:
Sorry, that didn’t work. Please try again or choose another payment method.

Lastschrift = Bank Debit or direct debit
User enter their bank credentials and the money will be taken via paypal from the bank account.
this function is included in standard paypal. (user needs a Paypal Account)
in paypal PLUS the customer does not need to create an account to pay via Bank Debit.

Maybe the language is the problem.
Maybe Bank Debit is only available in germany?

AL is the wrong language when click on PayPal plus on checkout
DE is for germany

https://www.paypal.com/webapps/hermes?country=AL&useraction=commit&token=EC-62H123382A7180122#/checkout/login

checkout should look like this:
https://t3n.de/news/paypal-fuehrt-neuen-596258/pp_plus_kreditkarte_step1-2/

We have the same checkout such as this on our site: https://t3n.de/news/paypal-fuehrt-neuen-596258/pp_plus_kreditkarte_step1-2/

Using Paypal Plus with this plugin, standard paypal and credit card works fine.

Only Lastschrift or bank debit is not working for us.

An updates on this?

Not yet, sorry. We are a team of two (with really just one primary developer). We’re doing our best to keep up with stuff like this, but please bear with us. We’ll get it figured out ASAP!

It works great with Lastschrift here.
I had first the same issues but after PayPal Plus was activated a week ago, it seems all to work.