PayPal payment receipt has missing ‘Payment to’

  • Resolved simondobson

    (@simondobson)


    1 year, 4 months ago

    The buyer’s payment receipt from PayPal says “You paid ￡35.00 GBP to” and then the seller name is blank. And further down the ‘Payment to:’ field is similarly blank.

    The shortcode is:
    [wp_paypal button=”buynow” name=”Bridge Deal Manager” amount=”35″ return=”https://bridgedealmanager.co.uk/licensing” cancel_return=”https://bridgedealmanager.co.uk/download” no_shipping=”1″]

    The IPN is being received, order created, and emails sent okay. There is no seller name information in the order, but I think that is normal?

    Am I doing something wrong in WP PayPal? Am I missing a shortcode field?

    • This topic was modified 1 year, 4 months ago by simondobson.
Viewing 1 replies (of 1 total)
  • Plugin Author Noor Alam

    (@naa986)

    Usually it shows the seller’s name/business name. If this happens in the email sent by PayPal, the issue may be on their end. You can send us the debug log data by using the contact form on the site: https://wphowto.net/contact

Viewing 1 replies (of 1 total)
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